Ocubee Service · Coffee and foodservice repair
Know which machine before you roll the truck.
Café and kitchen staff scan the label on the machine. The report reaches you with the right customer, site, make, model and serial number, with no phone call to work out which one.
What it changes
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No more “which grinder?”
The label already knows the customer, the site and the machine. A photo can come with it.
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Beside your scheduling and billing
Ocubee only handles the intake. Keep your dispatch and invoicing tools.
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Your customers stay informed
They follow their report through a private link, so they call you less to ask where things stand.
- Who it’s for
- Companies that repair coffee and foodservice equipment at their customers’ sites.
- Who reports problems
- Café and kitchen staff at your customers’ sites.
- Machines ready to add
- Espresso machine, grinder, brewer, ice machine, oven, dishwasher, refrigeration
- What people can pick on the form
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- Will not start
- Temperature issue
- Leaking
- Unusual noise
- Something else
- Made for this business
- Each machine belongs to a customer and one of their sites, with its make, model and serial number for the technician.
- Not included
- Appointment booking, parts inventory and repair invoices.
Put a label on it.
We’re setting up the first pilots in person in Québec, about five machines at a time.